You earn by owning the paperwork and copies of something sent. I had all that when talking to a rep in particular person. He instructed me that the gives and possibilities were not Component of any promo, and spelled out how Telus was finding flooded with a lot of these challenges.
The TELUS staff acknowledges that our work spans lots of Territories and Treaty places and we're grateful for the normal Knowledge Keepers and Elders that are with us now, whoever has long gone right before us as well as youth that inspire us.
I received the exact same get in touch with.She claimed her name was Jennifer Smith and had a thick accent. I have right away reset my koodo password and cancelled my credit card. She experienced my telus etc. account amount presently.
Seems like all we can do now could be air our grievances on the public Discussion board while in the hopes of someone ready of authority can actually do some thing over it.
The brand new calling function requires unknown callers to hear a brief information and manually answer using a just one-digit code. For instance, a first-time dialer seeking to connect with a customer with the decision Manage characteristic is going to be greeted with a brief concept stating “this amount has Connect with Control – for getting by way of, remember to push 9.” The quantity is randomly created. As Telus billing support soon as the digit is pressed, the decision will connect.
If an automatic assistant asks for The main reason of your respective contact, point out "I would want to make payment arrangements for my mobility Invoice".
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TELUS Tv set+ Problèmes d'authentification by using l'application Android et le web-site Internet Nous avons récemment souscrit au forfait EnContinu+ et nous avons reçu les courriels pour activer le forfait sur nos différents services.
This is easily the most Awful expertise I have experienced with seeking to call to have clarification on some cost I used to be never ever explained to about would be on my Monthly bill. If this is the circumstance they have falsely marketed to me from the start!! I will never sign up with this particular company once more
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@Oleginza Wrote: I identified as Telus CS at 8.55AM Mountain time plus they hanged up on me, saying that I really need to phone throughout "common Workplace hrs". Is that this for genuine?
According to your description, the decision you been given appears for being a scam. Telus usually takes customer protection really seriously, and we want to guarantee you of the following:
I have created several mobile phone calls, I have clicked on "Alternatively, you are able to Make contact with our TELUS Management Team here". completed the shape, without response, and finished An additional form on MyTelus and also go no reaction.
Used to be the leader and the reason I have been a faithful Telus custiomer For several years. But This is often about to alter!!